Legal
Privacy Policy
Effective Date: June 23, 2025 | Operated by Parlor Exchange Global LLC
DreamFlyte ("we," "our," or "us") is a product of Parlor Exchange Global LLC, an Illinois limited liability company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit dreamflyte.co or use the DreamFlyte platform (collectively, the "Service"). Please read this policy carefully. If you do not agree with its terms, please do not use the Service.
1. Information We Collect
1.1 Information You Provide Directly
- Account registration: name, email address, and password
- Business profile information you share during onboarding (business type, stage, goals, revenue information)
- Coaching session inputs: messages, responses, and business details you share with our AI coaching system
- Communications: messages you send to our support team
1.2 Information Collected Automatically
- Usage data: pages visited, features used, session duration, and interaction patterns
- Device information: browser type, operating system, IP address, and device identifiers
- Cookies and similar tracking technologies (see Section 5)
1.3 Payment Information
We do not collect or store your payment card information directly. All payment processing is handled by Stripe, Inc., our third-party payment processor. When you subscribe to DreamFlyte, your payment information is transmitted directly to Stripe and governed by Stripe's Privacy Policy. We receive only limited transaction data (e.g., subscription status, last four digits of card, billing date) necessary to manage your account.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide, operate, and improve the DreamFlyte AI coaching platform
- Personalize your coaching experience based on your business stage, goals, and history
- Process payments and manage your subscription through Stripe
- Send transactional communications (receipts, account notices, password resets)
- Send service updates and, where permitted, marketing communications (you may opt out at any time)
- Analyze usage patterns to improve the platform
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with applicable legal obligations
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
Coaching session data and business profile information are retained to enable continuity of your coaching experience across sessions — this is a core feature of the platform. You may request deletion of your data at any time by contacting us at support@dreamflyte.co.
6. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), secure database architecture through Supabase with row-level security, and access controls limiting who can access user data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
To exercise any of these rights, contact us at support@dreamflyte.co. We will respond to your request within 30 days.
8. Children's Privacy
DreamFlyte is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a minor, we will delete that information promptly. If you believe we may have collected information from a minor, please contact us at support@dreamflyte.co.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the platform. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.
11. Contact Us
Parlor Exchange Global LLC
Operating as: DreamFlyte
Email: support@dreamflyte.co
Website: dreamflyte.co
State of Registration: Illinois